RJ and Doug were fantastic. They fixed my car at a very reasonable price, explained what was wrong with my car in straightforward terms, and provided me with awesome customer service. I highly recommend them and Auto Stop!
HI, my name is Brandin, I took my BMW to Auto Stop to have a new transmission installed along with a new steering rack and pump. I was very satisfied with the repairs and level of professionalism (in which I am big on great customer service). My warranty company insisted on giving Doug a hard way to go but he went above and beyond to have the issues resolved and was very persistent. They can count on me as a lifetime customer for all my maintenance and repairs. I highly recommend this shop to anyone!!!!
I am a new customer of Auto Stop, and very glad I decided to try this local repair shop. I had gone to another auto repair shop when my car started having transmission issues, but they could not diagnose the problem. They estimated it would cost nearly a thousand dollars to perform the exploratory car surgery that my Honda required, so I decided to get a second opinion to see if I could get a better deal elsewhere. … view moreWhen I went to Auto Stop, they found the source of the problem almost immediately- rats were chewing the wires in my car, which Auto Stop quickly replaced. It happened again not more than a week later, and as a courtesy they replaced the part free of charge. This business has saved me a great deal of money, and the service was done much more quickly than I expected. I’ll be taking my car here from now on!
September 16, 2013
I really appreciate the time and effort Doug took with my car care. I am very pleased and will continue bringing my car to AutoStop!
June 22, 2013
Went in after looking them up here on google. Had decent reviews for a shop that could do transmission work. RJ and Doug seemed very honest like they weren’t going to pull a fast one on me who has minimal auto repair knowledge. Originally I thought it would be anywhere from 500-1000 dollars as my truck was leaking trans fluid quite badly. Ended up being just over 100 bucks for total repair, did it in about 30 min for me as it was only a hose. Really appreciate the fast and genuine service. Firefighters get a discount here!!! I will be back for all of my future service.
June 20, 2013
Quality is Excellent! FABULOUS! Most professional and honest mechanics I have dealt with in 50 years. Repaired my car as promised at a reasonable price and even did some additonal repairs when needed. My only compaint is that I did not discover these guys 30 years ago (they have been in business that long). Doug is terrific. If you need auto repair, get to these guys asap.
June 13, 2013
I went in because my car was having trouble starting and I thought it was something with the fuel pump. My engine light was on, also. They checked the engine light first and found that I needed a new thermostat, core temperature sensor, and catalytic converter, all of which could be contributing to the starting issue. They were very professional and honest with all interactions and I felt comfortable dealing with them. I didn’t have all of the work done, but my car is running great now and I will definitely go back for the catalytic converter when I save up some money.
May 29, 2013
I took my car to Auto Stop Ltd last Thursday, to have brake and rotors done. I had found their shop online while looking for prices on the job. I received a call back from one of the owners within an hour of me requsting a quote online. He was very nice to me over the phone. I was very impressed that they let me supply my own parts and did quality work for a reasonable price. While there I had the pleasure of talking to one of the owner’s he was very pleasant to me and made me feel welcome. First time as a women at a shop where they did not come in with a list of things that need fixed. They emailed me within minutes of me leaving to follow up on the experience. They also made me feel like a valued customer and that is why I will return. Keep up the great work.
May 1, 2013
Doug at Auto Stop Limited, Inc was great to work with. He gave me a quote on the items that I needed installed and even after they ran into some issues with installing one of the parts I provided, he honored that quote. I had received an estimate from another shop for over $1200 for the labor alone. They will install parts you provide but you need to keep in mind that their warranty is on the work done and not the parts. Also, as stated on their website and what Doug had also informed me of in advance is that if you provide your own parts than you need to pay for the services with cash or a debit card. I am so pleased I have another car in their shop now. Note: Their prices for parts were reasonable I was just able to get them for even less.
April 30, 2013
This is THE BEST independent mechanic in Baltimore. Have been taking all of my cars there for years — always satisfied with service/repairs.