May 1, 2013
Doug at Auto Stop Limited, Inc was great to work with. He gave me a quote on the items that I needed installed and even after they ran into some issues with installing one of the parts I provided, he honored that quote. I had received an estimate from another shop for over $1200 for the labor alone. They will install parts you provide but you need to keep in mind that their warranty is on the work done and not the parts. Also, as stated on their website and what Doug had also informed me of in advance is that if you provide your own parts than you need to pay for the services with cash or a debit card. I am so pleased I have another car in their shop now. Note: Their prices for parts were reasonable I was just able to get them for even less.
April 30, 2013
This is THE BEST independent mechanic in Baltimore. Have been taking all of my cars there for years — always satisfied with service/repairs.
March 27, 2013
Doug was amazing. He told me the truth about my honda. Very respondent to phone calls. Doug is one of the best.
February 20, 2013
Quality Very good. Overall probably the nicest car people that I have ever dealt with. I have dealt with 3-4 different people from the company and every single one of them have been awesome. Went there to get an engine replaced. I would recommend these guys to anyone.
January 17, 2013
This is an unbelievable place. The staff are not only knowledgeable but possess a trait found in few mechanics: the ability to not make the customer feel stupid. I came in to get my tires aligned and it turned out their were some problems with my car that prevented it from being aligned. They listed all the problems, gave me a free oil change, a credit to get my alignment done when the car was ready and were not only encouraging, but provided technical advise so I could do it myself. This is not a shop interested in a fast buck but holding onto customers as they have for more than 20 years. Their service, friendly attitude and ability will make me a long time customer.
December 22, 2012
I am very pleased with the work done on my car at the Auto Stop. I had recently found them on the CraigsList and used them for the wheel alignment on my Camry. Best price, service performed while I waited, and best customer service. This was my first experience with them and I would definitely go back again. Five stars for the repair and customer service.
My new favorite auto repair shop in Baltimore. My Camry had major over-heating problems that rendered it undrivable. Had it towed it to Auto Stop and Super Doug went to work on it at a cost much less than other shops would have charged. I really appreciate his diligence in resolving the problem and the follow-up calls afterward. These guys are A-Plus in my book and I will recommend them to family and friends. If you are looking for a reliable auto repair shop, this is the place to go.
July 29, 2011
Thank you for the honesty, integrity, and straight up help that you guys gave me. I’m the guy who got stuck in Baltimore coming from Philly. My thermostat broke and I didn’t know where to go. I tried other places and they attempted to rip me off. The guys at Auto Stop Limited, Inc were straight up with me in every question I asked and the mechanics there even helped to explain some of what was going on and gave me a heads up for the possibilities of future problems. Your service was remarkable and very much appreciated. I know a lot of people who travel up and down the eastern seaboard and they will definitely hear about you guys. My friends in Baltimore, I thank you! My car ran fine on the way home from Baltimore to Philly and no problems occurred.
Philip J. B.
The College of The Liberal Arts – Psychology
The Pennsylvania State University
January 25, 2011
I don’t know much about cars, but Randy and Doug were both very nice from a customer-service respect and very fair when it came to the price. Doug called to update me on the progress of the work on my car mid-day, and called again to let me know that it was done. Both guys were very patience and able to explain the clutch problem I had with the car to me, someone very ignorant when it comes to the subject of car mechanics. I have confidence that they’ll take care of me and my car.
Repair Pal Reviewed
February 1, 2011
Auto Stop is a very courteous, efficient and fast automotive mechanics shop. The shop personnel are very professional and knowledgeable. I would recommend their shop to every and anyone who has a problem with their vehicle to take it to Auto Stop. My experience was great. Thanks Auto Stop for your service.
Repair Pal Reviewed